Privacy Policy

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Last updated: July 15, 2025

1. Data Controller
Santa Maria Water Sports Ltd
143, Duplex 1, Triq it-Torri, Sliema SLM1604, Malta
Email: contact@santamariawatersports.com

2. Personal Data We Collect
• Contact data: name, email, phone number.
• Transaction data: order history, billing details.
• Technical data: IP address, browser type, device information.
• Usage data: pages visited, time spent, click activity.
• Marketing data: newsletter subscriptions.

3. Purposes & Legal Bases
• To process and manage your orders (contract performance).
• To send you order confirmations, service updates, and marketing communications (with your consent).
• To comply with legal obligations (tax, accounting).

4. Third-Party Processors
• Google Analytics: for website usage analysis.
• PayPal and card processors: for payment handling.

5. Cookies & Tracking
We use cookies to improve your experience. See our Cookie Policy below for details.

6. Data Retention
• Order records: 7 years (tax and accounting requirements).
• Marketing consents: until you withdraw consent.
• Support correspondence: 3 years.

7. Your Rights
You have the right to access, rectify, erase, restrict or object to processing, and data portability.
To exercise these rights, contact us at contact@santamariawatersports.com.

8. Complaints
If you have a data protection concern, you may lodge a complaint with the Malta Data Protection Commissioner at https://idpc.gov.mt/.